Article as it appeared in Cosmopolitan magazine. By Kim Garner

Stop dissing yourself and take credit where it’s due. You deserve it!

Article as it appeared in Weigh-Less magazine. By Natasha Liviero

Conflict usually leads to poor choice of communication, making the battle worse. However, conflict in itself is not bad when managed in a positive manner.  People are a package deal. Reasonable conflict facilitates better understanding of each other, ultimately enhancing the relationship. 

Article as it appeared in Vroukeur magazine. By Carien Grobler (Translated into English)

The word "criticism" sounds negative and unacceptable in a world where everyone says you should focus on the positive. It can however be positive, writes Carien Grobler.

Article as it appeared in Wellness magazine. By Natasha Liviero

Discovering what you really want in life, or how indeed to achive it, is not always easy. It may even evade you.

Article as it appeared in Wellness magazine. By Natasha Liviero

Managing moderate amounts of stress is a normal part of daily life. It’s when stress becomes relentless that dangers creep in. 

Article as it appeared in Woman's Value magazine. By Lee Curry

Confident people find the working situation easier, and experience greater success. If you want to enjoy the benefits of being confident at work, then this is a useful article to read.

Practical, do-able advice which anyone can apply to their own life – with positive, tangible results.

Understanding that you have the right to ask for what you want is the key to becoming a more assertive person. Assertiveness helps you feel better about yourself and your self-control in everyday situations, and increases your chances of having honest relationships. But, how can we be assertive without being selfish – and what is the difference between the two?

Conflict occurs when the goals, needs or opinions of one person clash with those of another. Unchecked, this conflict can escalate into full-blown hostility and even violence. When viewed constructively, however, conflict can actually become a valuable and productive growth experience. What skills can we develop to help us handle conflict situations correctly, ensuring a positive outcome for both parties?

Learning to identify the different communication styles - and recognising which one we use most often in our daily interactions with friends, family and colleagues - is essential if we want to develop effective, assertive communication skills. But how can we tell the difference between the styles, and is there a time and place for each one in certain situations?

Even with the ever-growing dominance of computers and social networking sites, and the popularity of e-mail and text messaging, the telephone continues to be the tool of choice for most business communication. It is very important, therefore, to establish good telephone manners in order to convey a polished professional image. Poor telephone technique, sloppy cell phone savvy and missing mobile manners all detract from the impression you make when you make a call.

Here are some practical guidelines to help you foster fabulous phone finesse, ensuring you are heard even when you’re not seen!