“Some people define diplomacy as the ability to tell someone to go to hell in such a way that they look forward to the trip,” said Claire. “I don’t call this being diplomatic. I call it being assertive! Whether you are dealing with friends, clients or colleagues, how you communicate ultimately determines whether your relationship is clear, open and honest, or fraught with tension, misunderstanding and arguments.
“Join me to find out what it means to communicate assertively, why this is beneficial and how to achieve this kind of relationship with your friends, clients and colleagues,” she said.
Claire Newton is a qualified psychologist, speaker, trainer and coach. She holds a Masters Degree in Psychology and a Higher Diploma in Education, as well as a Certificate in Career and executive Coaching.
To Book, phone Sunet Pringle at the St James on 031 312 9488. Tickets are R150 pp all inclusive. Book and pay for the entire series of four talks and pay only R510 pp and save R90.